POLICES/規範政策

Shipping/寄送

我們提供國際寄送服務，一般訂單會於一至兩個工作日完成發送，並且發送後會提供追蹤碼給客戶做查詢。寄出後任何運送方的延遲或著海關相關的費用及稅務問題，皆為客戶方的責任。

台灣本地訂單每筆100元運費，需店到店寄送服務請私訊我們官方社群帳號。

We offer worldwide shipping. Orders are typically dispatched within 1-2 business days and include tracking numbers. Please note that we are not liable for shipping delays or customs delays. Any taxes, duties, fees, etc., incurred upon delivery are the responsibility of the customer.

Return & Exchange/退貨及換貨

Return 退貨

所有服飾類商品在商品送達後的七天內，均可辦理退貨服務。退貨商品必須保持原樣，並且維持原始包裝無使用狀態。退換貨商品運費需由客戶負擔。

Our clothing items can be returned for a refund within 7 days of receiving the parcel. To be eligible for a refund, items must be returned in their original condition, neatly packed, and with the original tags still attached. Please note that all return shipping fees are the responsibility of the customer.

Exchange 換貨

每筆訂單僅提供一次商品換貨服務，如需換貨請於收到商品後一天內提出申請，並於申請後一天內將商品寄出，寄出後請主動告知並提供貨件追蹤單號，

For each order, we offer a one-time exchange service. If you need to exchange a product, please submit your request within one day of receiving the item and return the product within one day after your request is submitted. We kindly ask you to inform us proactively and provide the tracking number once the return shipment has been initiated.

代理、經銷品牌、特價以及促銷商品除了瑕疵之外，將不接受退換貨。

All items from partial brands and those on sale are considered final unless they are defective.

Any other questions, please send email to store@anomi-e.com or call +886-2-2794-9960 

有任何問題，歡迎email store@anomi-e.com 或來電 +886-2-2794-9960